Who We Are

Tam Spirit (“we”, “us”, “our”) operates the website tamspirit.com, an online store selling agarwood bracelets, natural gemstone jewelry, feng shui-inspired gifts, incense, and Vietnamese tea accessories. This Privacy Policy explains what personal data we collect, why we collect it, and how we protect it.

Information We Collect

When you browse our site, place an order, or contact us, we may collect: your name, email address, shipping and billing address, phone number, and order details. Payment information (such as card numbers) is processed directly by our payment provider (Stripe) and is never stored on our servers.

We also automatically collect certain technical information, such as your IP address, browser type, and pages visited, through cookies and standard web server logs.

How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your order or inquiries
  • To improve our website and product offering
  • To send occasional updates, if you have opted in to receive them
  • To comply with legal and accounting obligations

Cookies

We use cookies to keep track of items in your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not work correctly as a result.

Sharing Your Information

We do not sell your personal information. We share limited data with trusted third parties only where necessary to operate our store, including:

  • Stripe — to securely process payments
  • Shipping carriers — to deliver your order
  • WooCommerce / hosting providers — to operate the store and website

Data Retention

We retain order information for as long as necessary to fulfill legal, accounting, or customer service obligations. Account information is retained until you request deletion.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at tamspiritvn@gmail.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at tamspiritvn@gmail.com.

Last updated: September 2026